General terms and conditions

General Terms and Conditions

Welcome to NASTLTD-CUSTOMERSERVICE. These General Terms and Conditions govern your use of our website, nastltd-customerservice.com, and the purchase of products through our online store. By accessing or using our website, you agree to these terms.


1. Company Information

NASTLTD
Address:
Doi Vi Van
Ban Moi Chau Phong Qui Chau
Nghệ An, 43000, Vietnam
Phone: +84 342387835
Email: vidoinam@outlook.com


2. Scope of Application

These terms apply to all sales, deliveries, and services provided through our website. They form the basis of any contract between you (the customer) and NASTLTD-CUSTOMERSERVICE.


3. Products and Services

We strive to provide accurate descriptions, images, and pricing for all products listed on our website. However, slight variations may occur. Product availability is subject to change without notice.


4. Ordering Process

  1. Order Placement: By placing an order, you agree to purchase the products listed in your cart.
  2. Order Confirmation: Once your order is placed, you will receive an email confirmation. This email confirms that we have received your order but does not guarantee acceptance.
  3. Order Acceptance: We reserve the right to accept or reject your order. If your order is rejected, we will notify you and refund any payments made.

5. Prices and Payment

  • All prices are listed in USD (or your selected currency) and include applicable taxes unless otherwise stated.
  • Payment methods accepted include credit/debit cards, PayPal, and other options displayed at checkout.
  • Payments must be made in full before the order is processed.

6. Shipping and Delivery

  • Shipping costs and estimated delivery times are provided at checkout.
  • Delivery times may vary due to external factors beyond our control, such as customs delays.
  • We are not responsible for delays caused by incorrect shipping information provided by the customer.

7. Returns and Refunds

Please refer to our Refund Policy (insert link) for details on returns, refunds, and exchanges.


8. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date information for orders and accounts.
  • Not use the website for unlawful purposes or activities.
  • Comply with these terms and applicable laws.

9. Limitation of Liability

NASTLTD-CUSTOMERSERVICE is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the value of the products purchased.


10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of NASTLTD and is protected by intellectual property laws. Reproduction or use without permission is prohibited.


11. Governing Law and Disputes

These terms are governed by the laws of Vietnam. Any disputes will be resolved under the jurisdiction of Vietnamese courts.


12. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon posting.


13. Contact Information

For any questions or concerns regarding these terms, please contact us:
NASTLTD
Doi Vi Van
Ban Moi Chau Phong Qui Chau
Nghệ An, 43000, Vietnam
Phone: +84 342387835
Email: vidoinam@outlook.com